Case Study

Billing Bliss: Mental Health Practice Reaches a 0% Rejection Rate

What's Inside

Why Kristen Corkle, PMHNP, needed hands-on billing support as a solo practice owner
How Psychiatry-Cloud helped her eliminate missed charges and streamline coding
The results: 0% rejection rate, 100% patient collection ratio, 100% charge capture
How her one-person team now runs a clean, growing practice with zero admin bottlenecks
Direct experiences from Kristen on how her Psychiatry-Cloud team delivered big on buttoning up her billing system

What's Inside

Why Kristen Corkle, PMHNP, needed hands-on billing support as a solo practice owner
How Psychiatry-Cloud helped her eliminate missed charges and streamline coding
The results: 0% rejection rate, 100% patient collection ratio, 100% charge capture
How her one-person team now runs a clean, growing practice with zero admin bottlenecks
Direct experiences from Kristen on how her Psychiatry-Cloud team delivered big on buttoning up her billing system

Download this case study to learn:

How to eliminate billing errors—even with minimal staff
Why real-time communication with billing experts changes everything
What happens when you have the right RCM support from day one

Summary

When Kristen Corkle launched Black Hills Mental Health, she had the clinical expertise—but none of the billing know-how. As a solo provider with just one staff member, she quickly found herself overwhelmed by coding confusion and revenue uncertainty.

Then she partnered with Psychiatry-Cloud.

With integrated billing, real-time coding support, and a responsive team that trained her staff and answered every question, Kristen’s practice turned a corner. She achieved a 0% claim rejection rate, 100% patient collection ratio, and complete charge capture—all without adding headcount.

Download the case study

Billing Bliss: Mental Health Practice Reaches a 0% Rejection Rate