Case Study

Faster Payments, Better Revenue: How a Nebraska Practice Improved RCM

When Christine Karell, APRN, launched Mental Health Alliance in 2009, she had one thing on her mind: to bring much-needed mental health services to underserved communities. What wasn’t on her agenda? Spending most of her time tackling unique challenges as the practice’s only prescribing provider. Karell quickly realized she needed a specialized, cloud-based EHR solution that could keep up with her organization's demands.

After facing setbacks with a previous EHR that caused serious billing issues and endless customer service frustrations, Karell turned to Psychiatry-Cloud. She was drawn by its promise to streamline billing, enhance patient communication, and offer secure access across locations. But could this new platform really deliver the improvements her practice needed?

Download the full case study to see how Psychiatry-Cloud’s EHR transformed Mental Health Alliance's operations, improved patient care, and supported Karell’s mission to serve her community—making a difference she didn’t expect.

Download this case study to learn:

• How technology adoption can improve multiple aspects of practice management—from patient care to operations
• Why operational friction extends beyond mere frustration to declines in your practice’s bottom line
• What integration, flexibility, and customization have to do with getting paid more quickly